TCS to Transform Elopak’s Global IT Operations

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Image Courtesy: TCS

Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has entered into a multi-year partnership with Elopak ASA to modernize and manage the packaging company’s global IT operations through an AI-driven and cloud-enabled transformation program. Under the agreement, TCS will serve as Elopak’s strategic IT partner, supporting the modernization of its technology landscape through a process-centric operating model designed to improve agility, efficiency, service quality, and alignment with business priorities. The initiative forms a key part of Elopak’s long-term strategy to strengthen operational performance and accelerate digital transformation across its international business.

As part of the engagement, TCS will deploy advanced automation and analytics capabilities, including Cognix™, its AI-powered service delivery suite developed under the company’s Machine First™ approach. The program will focus on streamlining IT services, establishing an integrated service desk, and upgrading critical enterprise applications to deliver a more responsive and scalable digital environment.

Elopak, a global provider of paper-based packaging and filling solutions, operates in more than 40 countries and serves customers across over 70 markets. The company is pursuing ambitious growth and sustainability objectives, with digital modernization playing a central role in supporting those priorities.

Merethe Johansen, Chief Information Officer at Elopak, said the partnership represents an important step in advancing the company’s digital ambitions. She noted that modernizing IT operations and introducing AI-driven capabilities will enhance efficiency, improve user experiences, and strengthen support for Elopak’s strategic growth plans through 2030.

Anupam Singhal, President – Manufacturing at TCS, said enterprises today require technology ecosystems that can continuously evolve alongside changing business needs. He stated that TCS will leverage its expertise in AI, cloud, and automation to help Elopak create a more agile and intelligent IT environment capable of supporting future growth and innovation.

Amit Pethe, Country Head of TCS Norway, added that the collaboration combines TCS’ technology expertise with Elopak’s strong heritage of innovation and sustainability. He emphasized that the partnership will help create a resilient digital foundation that enhances operational excellence and long-term competitiveness.

The agreement further strengthens TCS’ presence in the Nordic region, where the company continues to expand its footprint through local investments, delivery capabilities, and strategic partnerships. For Elopak, the initiative supports its broader vision of driving market growth, advancing sustainable packaging solutions, and enhancing customer engagement through a modern, intelligent, and future-ready digital infrastructure.

Founded in 1968, TCS operates across 56 countries with a global workforce supporting clients across industries worldwide. The company continues to focus on AI-led digital transformation initiatives spanning infrastructure, data platforms, enterprise systems, and intelligent business operations.