LTM, the AI-centric technology services company and part of the Larsen & Toubro Group, has announced a strategic partnership with SSP Group plc, a leading global operator of food and beverage outlets in travel locations, to modernize and enhance the company’s IT infrastructure and application support operations through AI-driven technologies. Under the partnership, LTM will deliver end-to-end IT infrastructure support and advanced application maintenance services for SSP Group using its AI-powered platforms and automation capabilities, including the company’s BlueVerse ecosystem.
The collaboration is designed to help SSP Group simplify complex IT operations, improve system efficiency, reduce operational risks, and strengthen technology support across its global business network. The engagement will also focus on enabling data-driven decision-making, accelerating automation initiatives, improving customer experience, and optimizing operational costs through AI-enabled modernization. According to the companies, the partnership reflects the growing importance of intelligent IT operations and automation in supporting large-scale global hospitality and travel businesses operating across multiple geographies and service environments.
Jon Wood, Chief Digital and Technology Officer at SSP Group, said the partnership will support the company’s ongoing digital transformation initiatives and strengthen operational agility across its technology landscape. “As we continue advancing our technology capabilities, partnering with LTM and leveraging its AI-focused expertise will help accelerate modernization efforts, improve operational efficiency, and enhance support services across our business,” he said.
LTM stated that its AI-first approach and deep industry understanding position the company to support SSP Group’s evolving infrastructure and application management requirements while enabling scalable long-term digital transformation. Manju Kygonahally, Chief Business Officer – Europe at LTM, said the collaboration demonstrates the company’s focus on helping enterprises modernize operations through intelligent automation and AI-driven transformation. “With our BlueVerse ecosystem and AI-centric capabilities, we aim to support SSP Group in building a streamlined and future-ready IT environment that delivers operational resilience, efficiency, and enhanced customer experiences,” she said. As part of the long-term engagement, LTM will support SSP Group’s transition toward a more intelligent and scalable IT ecosystem capable of supporting its global operations and continued business growth.
Headquartered in the United Kingdom, SSP Group operates approximately 3,000 food and beverage outlets across 38 countries, employing nearly 49,000 people globally. The company manages a diverse portfolio of cafés, restaurants, bars, lounges, and convenience outlets across airports, railway stations, and travel hubs worldwide.
LTM, with more than 87,000 employees across 40 countries, provides technology services spanning AI-driven business transformation, integrated operations, digital modernization, and enterprise technology solutions. The company focuses on combining domain expertise and intelligent systems to help organizations improve productivity, operational agility, and business performance through advanced technology platforms and automation.
