HCLTech, a global technology company, has been selected by The Guardian Life Insurance Company of America® (Guardian) to support its AI-driven technology transformation programme, aimed at modernising systems and delivering a smoother customer experience. The multi-year partnership aligns with Guardian’s broader long-term focus on technology modernisation, with emphasis on AI-led change and simplified IT operations. Under the agreement, Guardian will adopt HCLTech’s GenAI service transformation platform, AI Force, to enable enterprise-wide innovation and accelerate execution across application development, support, testing and infrastructure management.
The collaboration is expected to strengthen operational efficiency, improve engineering performance and reduce time-to-market across key technology functions. Steve Rullo, Chief Digital and Technology Officer at Guardian, said the partnership is an important step in Guardian’s strategy to use data and AI more effectively, consolidate services with a strategic partner, and modernise its core technology foundations. He added that this will help accelerate customer-facing innovation and improve operational efficiency, supporting a more seamless experience for customers and policyholders.
Srinivasan Seshadri, Chief Growth Officer and Global Head of Financial Services at HCLTech, said the engagement reinforces HCLTech’s financial services capabilities, supported by its AI expertise and industry experience. He added that HCLTech looks forward to supporting Guardian’s growth through its transformation experience and global delivery strength.
HCLTech is a global technology company with more than 226,300 employees across 60 countries, providing services across AI, digital, engineering, cloud and software. The company supports clients across multiple sectors including financial services, manufacturing, life sciences and healthcare, telecom, media, retail, mobility and public services. Consolidated revenues for the 12 months ending December 2025 totalled $14.5 billion.
