Ramco Systems Corporation, USA, a subsidiary of Ramco Systems Limited, announced that Pem-Air, an FAA- and EASA-certified engine maintenance, repair and overhaul (MRO) provider, has selected Ramco Aviation Software to support its expanding engine MRO operations. Pem-Air, based in Brooksville, Florida, has been growing its capabilities across a wider range of commercial turbofan engines, including the GE90, Trent 700 and next-generation CFM LEAP platforms. Ramco Aviation Software will provide an integrated digital platform to manage operations across this expanding portfolio.
The solution will bring together Maintenance Planning, Engine Maintenance, Supply Chain, Quality and Compliance, Engineering and Finance on a single system. It will also support key stages of the engine MRO process, including contracting, configuration management, work scoping, production planning, marshalling, kitting, technical publications and resource optimisation.
Ramco Anywhere mobile applications will help Pem-Air move towards paperless maintenance operations by providing technicians with digital task cards and electronic sign-offs. The mobile tools are designed to improve access to maintenance information and support faster completion and documentation of shop-floor activities.
The implementation will also introduce artificial intelligence capabilities into Pem-Air’s MRO operations. Ramco’s Service Bulletin Agent can use information from Service Bulletins and Airworthiness Directives to assist in preparing Engineering Orders with required technical parameters. GenAI-based assistants will help users review predefined reports and access real-time operational information. The system will also support maintenance teams by recommending corrective actions for discrepancies based on previous resolutions. This can help technicians make more consistent decisions and reduce the time required to resolve maintenance issues.
Virgil Pizer, Chief Executive Officer, Pem-Air, said the company needed a technology platform capable of supporting its growth as it expands into larger and newer engine platforms. He said Ramco’s end-to-end MRO capabilities, engine expertise and presence in the US market were key factors in the selection.
Manoj Kumar Singh, Chief Customer Officer – Aviation, Aerospace & Defense, Ramco Systems, said the company was pleased to be selected as Pem-Air’s technology partner. He added that artificial intelligence is becoming an important part of Ramco’s aviation software strategy, particularly in improving productivity and reducing turnaround times.
Ramco Aviation Software is used by more than 24,000 users across over 4,000 aircraft worldwide. The platform supports airlines, third-party MRO providers, helicopter operators, defence organisations and emerging urban air mobility companies. The cloud-based Ramco Aviation Suite includes mobile applications, digital task cards, offline maintenance capabilities, conversational tools and AI-based solutions aimed at improving efficiency across aviation operations.
