Triveni Power Transmission Limited (TPTL), a leading manufacturer of high-speed gearboxes and engineered power transmission solutions, has announced a strategic collaboration with Salesforce to strengthen its digital capabilities and enhance customer engagement across its operations. The initiative forms part of the company’s long-term growth strategy focused on improving operational efficiency, strengthening business visibility, and delivering a better customer experience.
The collaboration will enable TPTL to modernize its sales and service operations by implementing Salesforce’s Agentforce Sales and Agentforce Service solutions. The integrated platform will bring together customer information, sales activities, forecasting, and service operations on a single digital system, allowing teams across the organization to access real-time business insights and make faster, well-informed decisions.
The digital platform is expected to improve coordination across departments involved in sales, tender management, business forecasting, project execution, customer support, and after-sales service. By connecting customer interactions with manufacturing, delivery, invoicing, and service processes, TPTL aims to create end-to-end visibility across its value chain while improving execution and responsiveness.
The collaboration will also provide leadership teams with advanced analytics and artificial intelligence-based insights to identify new business opportunities, understand market trends, improve forecasting accuracy, and manage operational risks more effectively. The initiative is designed to support the company’s expansion plans while strengthening customer relationships across domestic and international markets.
Tarun Sawhney, Director, Triveni Power Transmission Limited, said digital transformation has become a key pillar of the company’s future growth strategy. He noted that the company is investing in technology platforms that strengthen governance, improve operational agility, and support long-term competitiveness. He added that the collaboration with Salesforce will help build a more connected, data-driven organization capable of creating lasting value for customers and stakeholders.
Rajiv Rajpal, Chief Executive Officer of Triveni Power Transmission Limited, said customer focus remains central to the company’s business strategy. He stated that the new platform will improve visibility across the complete customer lifecycle—from identifying business opportunities and managing tenders to project execution and after-sales support. According to him, the digital transformation will enable the company to deliver faster responses, improve business predictability, and provide a more consistent customer experience.
Mankiran Chowhan, Managing Director, Salesforce India, said digital technologies are transforming the industrial manufacturing sector by helping organizations connect data, improve customer engagement, and unlock new growth opportunities. He added that Salesforce looks forward to supporting Triveni Power in its digital transformation journey and helping the company build stronger customer relationships through intelligent, connected business processes. The implementation will also establish the foundation for future AI-powered sales, customer intelligence, and decision-support capabilities, enabling TPTL to build a more agile and innovation-driven enterprise.
Triveni Power Transmission Limited has been serving critical industries for over five decades through its portfolio of high-speed gearboxes, engineered power transmission systems, refurbishment services, upgrades, and lifecycle support. The company has installed more than 14,000 systems across over 80 countries, representing more than 50 GW of installed gear capacity. As part of the Triveni Group, TPTL is entering a new phase of growth following the demerger of its power transmission business and plans to pursue independent expansion with a continued focus on engineering excellence, innovation, and global market development.
Triveni Power Transmission Limited (TPTL) is a leading manufacturer of high-speed gearboxes and engineered power transmission solutions, catering to critical industries across the globe. The business began in 1976 as the Gear Business Group of Triveni Engineering & Industries Limited (TEIL) at Mysuru and has since built more than five decades of expertise in delivering OEM solutions, defence applications, aftermarket services, refurbishment, upgrades, and lifecycle support for demanding industrial operations.
Part of the Triveni Group, which has a legacy of nearly 100 years, TPTL is entering a new phase of growth following the demerger of the Power Transmission Business from TEIL. The company is focused on driving innovation, strengthening engineering capabilities, expanding its global footprint, and enhancing lifecycle reliability for customers. TPTL also plans to be listed independently on the NSE and BSE, subject to the necessary regulatory approvals.
Today, TPTL has more than 14,000 installations across over 80 countries and supports an installed gear capacity exceeding 50 GW. The company is widely recognised for its engineering expertise, precision manufacturing, reliable products, and strong customer focus.
