Tata Consultancy Services (TCS) has announced a global strategic partnership with Rezolve Ai to accelerate adoption of agentic AI-powered commerce solutions for retailers worldwide. The collaboration marks TCS’ entry into the emerging agentic AI commerce segment and aims to help global retail enterprises integrate AI-driven capabilities into core commerce workflows at enterprise scale.
Under the partnership, TCS will enable retailers to deploy Rezolve Ai’s proprietary intelligent commerce platform, brainpowa™, across customer engagement, intelligent discovery, conversational commerce, and AI-led checkout experiences.
The companies stated that the collaboration is focused on integrating production-grade AI solutions directly into enterprise retail operations, enabling retailers to modernise digital commerce environments while improving customer experience and business performance.
Commenting on the partnership, Daniel M Wagner, Chief Executive Officer of Rezolve Ai, said the collaboration represents a significant commercial milestone for the company by combining Rezolve Ai’s commerce platform innovation with TCS’ extensive enterprise relationships, global delivery capabilities, and market reach. He noted that the partnership is expected to accelerate enterprise adoption of agentic commerce technologies globally while strengthening Rezolve Ai’s position within AI-powered retail ecosystems.
Shekar Krishnan, Head of Retail for UK and Europe at TCS, said enterprises are increasingly seeking scalable AI solutions capable of delivering measurable operational and commercial outcomes across digital commerce environments.
According to him, the collaboration combines TCS’ transformation and systems integration expertise with Rezolve Ai’s AI-native commerce infrastructure to help retailers modernise customer engagement and transaction workflows.
The partnership forms part of TCS’ broader strategy to build an integrated AI ecosystem combining in-house innovation with strategic technology partnerships aimed at industrialising enterprise AI adoption. As part of the collaboration, retailers will also be able to experience and evaluate the AI-powered commerce solutions through TCS’ global network of Pace Port™ innovation centres.
The companies stated that the partnership combines TCS’ global scale, delivery network, and enterprise integration expertise with Rezolve Ai’s specialised AI commerce technologies tailored for the retail sector. The initiative is expected to support retailers in deploying AI-led commerce solutions capable of improving customer interactions, operational efficiency, personalisation, product discovery, and checkout experiences across digital channels.
Industry analysts note that AI-driven commerce technologies are becoming increasingly important for retailers seeking to improve customer engagement, optimise conversion rates, automate workflows, and deliver highly personalised shopping experiences.
TCS has continued expanding its AI-focused services portfolio across industries including retail, banking, manufacturing, healthcare, and logistics through investments in AI engineering, cloud technologies, automation, and enterprise digital transformation services.
Founded in 1968, TCS operates across 56 countries with a global workforce supporting clients across industries worldwide. The company continues to focus on AI-led digital transformation initiatives spanning infrastructure, data platforms, enterprise systems, and intelligent business operations.
