Orange Business and Tech Mahindra have announced exclusive negotiations to establish a global strategic partnership aimed at helping enterprises accelerate digital transformation initiatives. The proposed collaboration will focus on delivering advanced digital services built around artificial intelligence, automation, and secure digital platforms for enterprise customers worldwide.
The initiative outlines a non-equity partnership model designed to combine the network capabilities and digital platforms of Orange Business with Tech Mahindra’s global delivery scale and technology expertise. Through a joint go-to-market strategy, the two organizations plan to expand regional collaboration, strengthen product innovation, and enhance the deployment of digital solutions tailored to evolving enterprise needs.
As part of the proposed arrangement, Tech Mahindra would support certain operational functions for Orange Business outside France. These areas may include elements of customer support, quote-to-bill processes, and post-sales operations. Orange Business will continue to directly manage critical service segments, including operations within France, while ensuring compliance with French and European regulatory requirements.
The collaboration aligns with Orange Business’ strategy to expand its presence in global markets and strengthen its position in secure enterprise connectivity. By leveraging existing digital platforms and expanding service capabilities, the partnership aims to accelerate customer acquisition and deepen engagement with existing enterprise clients.
A joint operational review will assess processes, tools, and performance indicators to identify opportunities where Tech Mahindra’s expertise in automation and large-scale service delivery can improve operational efficiency. The objective is to enhance service scalability, streamline operations, and improve overall customer experience across global markets.
Aliette Mousnier-Lompré said the partnership could serve as an important growth driver for the company and its customers. She noted that the collaboration is expected to strengthen global service delivery capabilities while maintaining the organization’s commitment to trust, performance, and responsible operations.
Mohit Joshi stated that the initiative brings together complementary strengths to help enterprises adapt to a rapidly evolving digital environment. According to him, the partnership aims to support organizations in modernizing operations and building resilient digital infrastructure. The proposed partnership remains subject to consultation with employee representative bodies and completion of required internal processes.
Orange Business operates in more than 65 countries with a workforce of approximately 30,000 employees, supporting over 30,000 enterprise customers globally. Its parent company, Orange Group, serves more than 340 million customers across 26 countries and reported revenues of €40.4 billion in 2025.
Tech Mahindra (NSE: TECHM) delivers technology consulting and digital solutions to enterprises worldwide, enabling transformation at global scale. With over 152,000 professionals across 90+ countries and a customer base of more than 1,100 organizations, the company’s offerings span consulting, IT services, enterprise applications, business process services, engineering, networks, customer experience and design, AI and analytics, and cloud and infrastructure services.
Tech Mahindra is the first Indian company to receive the Sustainable Markets Initiative’s Terra Carta Seal, which honors companies taking a leadership role in building a climate-positive future. The company is part of the Mahindra Group, founded in 1945 and recognized as one of the world’s most respected business conglomerates.
