The National Urban Cooperative Finance and Development Corporation Ltd (NUCFDC), the apex body representing India’s Urban Cooperative Banks (UCBs), has entered into a Memorandum of Understanding with CSC e-Governance Services India Ltd (CSC SPV) to accelerate digital advancements within the sector. This collaboration will provide UCBs with secure, regulatory-compliant digital infrastructure, rolled out in phases. The initial phase includes Aadhaar-based eKYC, electronic signatures, digital certificates, DigiLocker integration, e-stamping, cloud services, data centre management, and cybersecurity. Later stages will introduce internet and mobile banking, kiosk services, and digital communication tools.
NUCFDC will facilitate the adoption of these technologies across its member banks, while CSC SPV will supply platforms, APIs, and operational support. A joint management team will supervise execution and skill development.
The partnership also addresses training, regulatory compliance, grievance handling, and data protection, aligning with regulatory requirements to strengthen operational systems within UCBs. The agreement was signed in Mumbai with the presence of Prabhat Chaturvedi, CEO of NUCFDC, and Bhagwan Patil, Group President of CSC SPV.
Shri Chaturvedi said, “Urban Cooperative Banks must advance into the digital age while preserving their grassroots heritage. This partnership equips UCBs with modern digital infrastructure to better serve millions with enhanced efficiency, transparency, and compliance. With financial inclusion and trust driving growth, this initiative places UCBs on the path to modernization and resilience.”
Shri Patil added, “By combining CSC SPV’s digital capabilities with NUCFDC’s sector expertise, we are creating a strong technology foundation for transforming Urban Cooperative Banks. Together, we will offer scalable solutions that empower the cooperative banking sector and bring convenient banking services directly to citizens. This marks a new era for urban cooperative banking in India.”
The National Urban Cooperative Finance and Development Corporation Ltd. (NUCFDC) serves as the umbrella organization for Urban Cooperative Banks in India. Supported by the Ministry of Cooperation and guided by the Reserve Bank of India, NUCFDC focuses on capital mobilisation, sector professionalisation, and enhancing public trust through a unified and resilient banking framework.
CSC SPV is a government-backed entity responsible for implementing the Common Service Centres scheme, delivering a range of services including government-to-citizen, business-to-citizen, and skill development services across rural India. It also provides digital services like e-sign, e-KYC, DigiLocker, and data centre management.
