Jindal Stainless, India’s leading stainless steel manufacturer, has been recognised for its digital-first people management initiatives at the People Matters Infini-T Awards 2026. The company secured the Gold Award in the HR Operations category and the Silver Award in Digital Adoption & Change Leadership, highlighting its efforts to modernise HR processes and improve employee experience across the organisation.
The awards acknowledge Jindal Stainless’ large-scale transformation of its human resources function, covering 17 business entities and more than 12,700 employees across corporate offices and manufacturing locations. The company implemented a comprehensive digital HR framework designed to simplify processes, improve accessibility and create a more efficient employee experience. The transformation included AI-enabled automation, integrated digital systems and a structured change management programme aimed at ensuring smooth adoption across the workforce. To support the transition, Jindal Stainless introduced employee-led workflow design, certified change champions, pilot projects and engagement initiatives that encouraged participation and adoption at every level of the organisation.
Speaking on the achievement, Sushil Baveja, Chief Human Resources Officer, Jindal Stainless, said the company’s focus has been on creating HR systems that are easy to use, scalable and employee-centric. He added that technology and automation have helped improve operational efficiency while making employee interactions more seamless and responsive.
The transformation has delivered significant business outcomes. The company reported a substantial reduction in hiring timelines while processing more than 11,000 candidates through its digital recruitment platform. The streamlined process has also reduced dependence on external recruitment consultants, resulting in cost savings.
Employee satisfaction with HR processes and digital tools increased from 45% to 87%, while the employee Net Promoter Score (eNPS) improved to 64, reflecting stronger workforce engagement. Jindal Stainless has also enhanced service delivery through an AI-powered HR assistant available around the clock. The system now handles more than 95% of routine employee queries, enabling faster responses and reducing manual intervention.
In addition, self-service workflows have enabled employees to manage leave and attendance digitally, while integration across HRMS, payroll, SAP, banking and enterprise systems has streamlined employee lifecycle management. Monthly HR helpdesk tickets have declined by 91%, allowing the HR team to support a growing workforce more efficiently.
With a turnover of ₹42,955 crore in FY26 and an annual melt capacity of 4.2 million tonnes, Jindal Stainless continues to invest in technology, innovation and sustainable business practices while strengthening its position as a leading global stainless steel producer.
