Ola Electric has announced the next phase of its Hyperservice initiative with the rollout of dedicated Hyperservice Centres, offering eligible customers a same-day service commitment at no additional cost. As part of the expansion, Ola will progressively transform select existing service facilities into Hyperservice Centres, beginning with Bengaluru. The first such centre has commenced operations in Indiranagar.
The new Hyperservice Centres are designed to significantly reduce service turnaround time while simplifying the overall ownership experience. Customers can now expect faster servicing within a single day, supported by a fully digital and transparent process from vehicle check-in to delivery, without incurring extra charges.
An Ola Electric spokesperson said the company is fundamentally rethinking after-sales support as a core pillar of EV ownership. According to the spokesperson, Hyperservice Centres represent a step-change in how service is delivered, combining technology, redesigned processes, and scale to eliminate friction and set new benchmarks for speed, simplicity, and transparency—without passing costs on to customers.
Each Hyperservice Centre will feature customer-focused amenities such as a dedicated waiting lounge, complimentary Wi-Fi, and real-time digital visibility into service progress. This approach is aimed at building trust while ensuring clarity and efficiency throughout the servicing journey.
Following the Bengaluru launch, Ola Electric plans to rapidly extend the Hyperservice Centre model across key cities, upgrading service infrastructure nationwide over the coming weeks. The expansion underscores the company’s focus on delivering a best-in-class EV ownership experience by raising industry standards for reliability and turnaround time.
In parallel, Ola Electric has also expanded Hyperservice into an open ecosystem by making genuine spare parts, diagnostic tools, and service training modules accessible beyond its own network. Independent garages, mechanics, fleet operators, and customers can now source certified Ola spare parts directly through the Ola Electric app and website, removing intermediaries and improving availability.
The company has additionally rolled out an in-app service appointment feature across India, enabling customers to book service slots, track job status, and manage service requirements seamlessly through the Ola Electric app. By consolidating the entire service process onto a single digital platform, Ola aims to remove the inefficiencies associated with traditional service booking systems.
Ola Electric Mobility Limited is India’s leading electric vehicle manufacturer, focused on vertically integrated EV technology and manufacturing, including battery cells. Its Futurefactory in Tamil Nadu serves as a major EV production hub, supported by the Bengaluru-based Battery Innovation Centre dedicated to cell and battery R&D. With research operations across India, the UK, and the US, Ola Electric combines product innovation with a direct-to-customer retail network spanning thousands of experience centres nationwide.
