UST, a global provider of advanced technology and AI-driven transformation solutions, has been chosen by Aviva Investors — the asset management arm of Aviva plc — as its exclusive digital and technology partner for the next five years. This agreement expands a sixteen-year relationship into a full managed services model covering the firm’s entire technology ecosystem.
Under this arrangement, UST will oversee and deliver end-to-end technology operations across Aviva Investors’ platforms. The refreshed model is intended to unlock greater technology scale, accelerate innovation, and broaden the use of AI across the organisation.
A central element of the new structure is the establishment of specialized Centers of Excellence (CoEs) designed to accelerate innovation and operational efficiency. The Generative AI CoE will lead advancements in AI-driven capabilities, develop reusable frameworks, and integrate artificial intelligence and machine learning into everyday business processes to enhance decision-making and automation.
Complementing this, the Data Science CoE will focus on modernizing analytics across the organization by building standardized data solutions, enhancing visualization capabilities, and enabling stronger insights. This team will also play a key role in supporting Aviva Investors’ broader digital strategy, ensuring data-driven intelligence is embedded across functions and future initiatives.
“Expanding this partnership reflects our focus on delivering scalable, strategic technology capabilities that create lasting value. Our collaboration with Aviva Investors has always been built on mutual trust and shared outcomes, and this next chapter reinforces the strong ‘One Team’ approach we’ve built together,” said Praveen Prabhakaran, Chief Operating Officer, UST.
“As our organisation continues to grow, partnering with UST will help accelerate the next stage of our technology journey. Their expertise and advanced solutions will support greater efficiency and innovation, delivering real business benefits for our clients,” added Paul Cane, Chief Information Officer, Aviva Investors.
Established in 1999, UST partners with major global enterprises to deliver transformation through AI, digital engineering, proprietary platforms, R&D, and innovation-led products. With more than 30,000 professionals across 30+ countries, the company focuses on creating long-term impact for clients, customers, and communities worldwide.
Aviva Investors is the global asset management division of Aviva plc, offering investment solutions and services to clients around the world. Operating across nine markets in Asia Pacific, Europe, North America, and the UK, the firm managed £238 billion in assets as of 31 December 2024.
