Amsterdam Schiphol Airport has taken a significant step towards improving passenger comfort and streamlining security processes with the installation of Rohde & Schwarz (R&S) QPS201 security scanners. Following the challenges of a personnel shortage in the post-COVID-19 period and a surge in air traffic, Schiphol Airport was faced with long queues and delays at security checkpoints. However, the deployment of these state-of-the-art scanners has revolutionized the security lanes, allowing the airport to meet the growing travel demands after the pandemic.
The airport has been utilizing over 25 R&S QPS201 security scanners since 2019. Recognizing the need to enhance the Schengen departure filter, which handles the majority of traffic, especially during peak seasons such as school holidays, Schiphol decided to modernize the area. The R&S QPS201 scanners have gained acclaim for their industry-leading speed and comfort, as passengers are not required to raise their arms during screening. Additionally, the scanners boast ultra-low alarm rates, reducing the necessity for manual pat-downs. Their open construction provides a more spacious and comfortable experience for passengers, particularly for those who may feel constrained in traditional cabin-type scanners.
This innovation has proven to be a win-win situation for all stakeholders involved. Schiphol has successfully minimized manual pat-down searches, saving valuable time, while passengers enjoy a higher level of convenience and faster processing at security checkpoints. Security officers have also expressed their satisfaction, noting that the new scanners are more user-friendly and require fewer inspections, resulting in increased convenience and improved safety.
Achieving the project’s objectives within a tight deadline required close collaboration among all parties involved. Perry van Kan, the project manager, acknowledged the complexity of transforming the Schengen security filter while ensuring uninterrupted passenger service. Despite the typically time-consuming nature of such processes, the scanners were delivered in a remarkably short timeframe, and Rohde & Schwarz demonstrated exceptional flexibility and cooperation. This project’s success highlights Schiphol’s ability to execute a significant undertaking efficiently within a compressed timeline.
Timely delivery was a critical factor for Schiphol when selecting the replacement security scanners. Despite global raw material shortages in the component industry, Rohde & Schwarz proved to be a reliable partner, ensuring the on-time availability of 21 security scanners. Leveraging their German development and manufacturing capabilities, as well as robust supply chain management, Rohde & Schwarz overcame these challenging conditions to meet Schiphol’s requirements. Amsterdam Schiphol Airport, operated by Royal Schiphol Group, plays a vital role in creating value for society and the economy. With a commitment to sustainability and high-quality services for travelers, airlines, and logistics providers, Schiphol aims to be a leading airport both nationally and internationally. Through collaboration with industry stakeholders and investment in knowledge exchange, Schiphol strives for continuous improvement and innovation.
Rohde & Schwarz, a renowned technology group, has been instrumental in advancing safety and connectivity solutions for a safer and connected world. With a rich history of more than 85 years, the group is a trusted partner for industry and government customers worldwide. Headquartered in Munich, Germany, Rohde & Schwarz employs approximately 13,000 professionals globally. In the fiscal year 2020/2021, the company achieved a net revenue of EUR 2.34 billion. The installation of R&S QPS201 security scanners at Amsterdam Schiphol Airport marks a significant milestone in enhancing passenger comfort and efficiency. By leveraging cutting-edge technology, Schiphol has prioritized the well-being and satisfaction of travelers while ensuring robust security measures are in place.
