Delhivery has launched Delhivery Maps, an AI-powered geospatial mapping platform developed specifically for commercial logistics and enterprise applications. Introduced as the company marks its 15th anniversary, the new solution has been built using logistics intelligence generated from billions of shipments and is now available for businesses, developers and gig-economy platforms across India.
Originally created to support Delhivery’s nationwide logistics operations, the platform has been designed to address the complexities of India’s fragmented and often unstructured addressing system. Unlike conventional mapping services built primarily for passenger navigation, Delhivery Maps has been engineered to optimize commercial transportation by incorporating vehicle-specific routing, delivery constraints, landmark-based navigation and incomplete address recognition.
The mapping suite has been validated using operational data from more than two billion shipments handled by Delhivery over the years. It also leverages nearly one billion GPS signals generated every day from a fleet of over 100,000 active vehicles, enabling continuous refinement of routing accuracy, estimated delivery times and location intelligence.
The introduction of Delhivery Maps follows the company’s successful transition away from third-party mapping services across its logistics businesses, including express parcel delivery, part-truckload freight, supply chain solutions and hyperlocal delivery services. The company believes the platform combines enterprise-grade reliability with competitive pricing, making it suitable for businesses seeking scalable geospatial infrastructure.
Commenting on the launch, Kapil Bharati, Executive Director and Chief Technology Officer of Delhivery, said the platform was developed to solve the practical challenges of operating one of India’s largest logistics networks, particularly the complexities associated with commercial routing and unstructured addresses. He added that making the platform available to external users marks Delhivery’s expansion into the geospatial technology and digital infrastructure segment.
At the core of the platform is Naksha LLM, Delhivery’s proprietary geospatial reasoning model that replaces conventional rule-based mapping systems with AI-driven decision-making capabilities. The technology enables more intelligent interpretation of address information and supports advanced automation for enterprise applications.
Delhivery Maps offers a comprehensive portfolio of mapping services, including address auto-completion, geocoding, reverse geocoding, navigation, vehicle-aware routing, distance matrix calculations and digital map tiles. The APIs are designed to integrate seamlessly into enterprise software, enabling organizations to enhance logistics planning, automate workflows and improve operational efficiency.
The platform is expected to benefit businesses across multiple industries, including e-commerce, quick commerce, retail, ride-hailing, hyperlocal delivery and gig-based services. Organizations can use the technology to improve address validation, optimize route planning, enhance resource allocation, generate more accurate delivery estimates and reduce operational disputes through vehicle-specific navigation.
Delhivery currently serves more than 52,000 customers through a comprehensive portfolio of logistics solutions that includes parcel transportation, freight services, warehousing, cross-border logistics, supply chain management and enterprise software. With the commercial launch of Delhivery Maps, the company is extending its technology capabilities beyond logistics, positioning itself as a provider of AI-driven geospatial infrastructure for India’s growing digital economy.
