LTM has been recognised as a Leader in the ‘Overall’ market segment in the 2025 NEAT Evaluation for GenAI and Process Automation in Banking conducted by NelsonHall. Within the NEAT framework, Leaders are vendors that demonstrate strong capability compared with peers in delivering immediate client impact while addressing long-term business requirements. The recognition places LTM among the top-performing providers evaluated for driving measurable business outcomes and sustained innovation in generative AI and automation services for the banking industry.
The assessment highlights LTM’s extensive domain expertise in financial services, a sector that contributes a significant share of its revenues, along with its focused investments in generative AI, agentic AI and intelligent automation. These capabilities are delivered through the company’s BlueVerse™ platform, which integrates digital agents, modular AI components and governance frameworks tailored to banking environments.
LTM supports clients across consumer banking, commercial banking, capital markets and financial services providers through dedicated digital agents designed to manage GenAI-led transformation and process automation initiatives. The company’s solutions address areas such as compliance monitoring, hyper-personalised customer engagement, payments modernisation and operational optimisation.
Harsh Naidu, Senior Vice President, Banking and Financial Services at LTM, said the recognition reflects the company’s ability to help banks move beyond pilot programmes and scale AI across enterprise operations. He noted that BlueVerse™ and its growing portfolio of composable, agent-based solutions enable financial institutions to deploy AI responsibly while generating tangible business value.
Andy Efstathiou, Program Director for Banking at NelsonHall, stated that LTM’s GenAI and automation services provide clients with AI-enabled tools and industry-specific solution kits that support business transformation. He added that the BlueVerse AI ecosystem combines intelligent agents, flexible architecture and governance controls, allowing banks to assemble and implement AI solutions efficiently. NelsonHall cited LTM’s strengths in developing pre-configured AI agents trained on sector-specific data, its compliance and risk monitoring capabilities, and its portfolio of proprietary intellectual property and strategic partnerships advancing emerging AI technologies.
A member of the Larsen & Toubro Group, LTM operates with over 87,000 employees across 40 countries. As an AI-centric global technology services provider, the company delivers integrated operations, transformation and business AI solutions that help enterprises enhance productivity, accelerate innovation and achieve sustainable competitive advantage.
