JAGGAER has completed a procurement digitalization initiative for Betsson Group, the international sports betting and gaming operator serving more than 1.3 million active customers across 24 jurisdictions. Operating in a tightly regulated industry, Betsson continues to reinforce governance standards to support compliant and scalable expansion. Under the direction of Procurement Director Fabio Palusci, the company launched a structured transformation program aimed at simplifying internal workflows, improving access to information, and strengthening budget oversight.
“In our industry, speed and precision are critical. Strong internal controls and full compliance are essential to achieving sustainable growth,” Palusci said. Following a competitive RFP process, Betsson selected JAGGAER One, the company’s integrated source-to-pay platform, to manage its full budget-to-pay lifecycle. The platform delivers unified processes and real-time visibility, helping internal teams make better-informed decisions based on accurate data.
The deployment of JAGGAER eProcurement, Contracts+, and Contracts AI has reinforced contract governance by consolidating agreements into a centralized system. Supplier management has also become more structured, enhancing due diligence, security assessments, and ongoing monitoring. As a result, Betsson now oversees more than €130 million in expenditure across over 6,000 purchase orders with complete budget traceability. More than 2,000 active contracts have been centralized, and over 300 supplier onboarding requests have been processed through coordinated procurement and legal workflows.
Bob O’Leary, SVP Sales Europe at JAGGAER, highlighted the strong collaboration throughout the project, noting that Betsson’s approach illustrates how disciplined governance and advanced digital tools can elevate procurement into a strategic business driver. Recognized internationally, Fabio Palusci was named in the 2025 Process Orchestration Champions Index by CPOStrategy. Looking ahead, Betsson plans to further refine its processes through automation and AI-supported insights, aiming to enhance efficiency while maintaining human oversight and strategic focus.
JAGGAER is a global leader in enterprise procurement and supplier collaboration, empowering smarter decision-making to drive faster, more impactful business results. We enable organizations to streamline and automate complex processes while strengthening a resilient, accountable, and fully integrated supplier network.
With more than 30 years of expertise, our AI-powered, industry-focused solutions—combined with expert services and strategic partnerships—come together in JAGGAER One. This comprehensive source-to-pay platform supports both direct and indirect procurement across upstream and downstream operations, delivering intelligent capabilities for even the most demanding environments. Our 1,200 employees worldwide are dedicated to helping customers unlock value, transform operations, and accelerate their path toward Autonomous Commerce.
