Toray Industries (HK Ltd., part of Japan-based advanced materials company Toray Industries, Inc, has successfully iplemented Centric PLM to improve product development, cost management and information visibility across its operations. The implementation gives Toray Industries a centralised platform for managing development specifications and cost information. The company expects the system to improve coordination between teams, strengthen oversight of product development and support more accurate cost management.
Toray Industries was founded in 1926 and operates globally across advanced materials and related industries. Its business portfolio includes textiles, resins, chemicals, films, carbon fiber composites, electronic materials, pharmaceuticals, medical devices and water treatment technologies. The company operates through more than 300 group companies worldwide.
The decision to implement Centric PLM followed changes in market requirements and increasing complexity in customer needs. Toray Industries identified the need for better information management and closer coordination between production and development teams.
The project was led primarily through Toray’s Hong Kong operations, which serve as an important production management hub. The implementation was carried out in phases using Centric Software’s implementation approach and was completed on schedule, within the planned scope and budget.
Kotaro Kishi, Division Manager, Transformation Hub at Toray Industries (HK) Ltd, said the project required coordination among a large number of stakeholders. “Given the number of stakeholders involved, the project required extensive coordination. With the expertise of the Centric Software team and strong alignment across the project teams, Toray is pleased to have reached go-live on time, within scope and within budget,” he said.
Toray Industries and Centric Software also focused on user adoption during the implementation. Cross-functional coordination, clear responsibilities and practical engagement with users were used to support a smooth transition to the new system. With Centric PLM now operational, Toray Industries has created a central source for product development specifications and cost-related information. The company expects the platform to contribute to improved profitability and more precise cost control while giving management greater visibility into development activities.
The implementation is also expected to help Toray respond more efficiently to changing customer requirements and strengthen collaboration among teams involved in product development and production. “We are delighted that Toray Industries, known for its cutting-edge materials and innovation, has gone live with Centric PLM to drive efficiency and respond faster to evolving customer requirements,” said Fabrice Canonge, CEO, Centric Software.
Centric Software’s solutions are recognized for their fast deployment, high user engagement, and measurable business impact. Trusted by leading companies worldwide, Centric consistently ranks at the top of industry reports for innovation, customer satisfaction, and return on investment.