When it comes to fragrance and cosmetic manufacturing, we face unique challenges that most industries do not encounter. Imagine handling thousands of litres of reactive chemical compounds daily—compounds that can eat through metal like it is butter. This was exactly the situation facing one of our clients, a global leader in producing flavours, fragrances, and cosmetic ingredients.
Their battery-operated pallet trucks (BOPTs) were taking a beating. These workhorses of the factory floor move tons of materials daily, but their standard mild steel (MS) fork assemblies were corroding at an alarming rate.
The Financial Dilemma: Replace or Reinvent?
The conventional path was clear: buy stainless steel pallet trucks. But with ten units needing replacement, the procurement team was looking at a massive capital expense that would blow their annual budget. The operations manager was stuck in a big dilemma —continue with equipment that was literally dissolving before their eyes, or request a budget exception that would likely be denied. That was when Vidhaatri was called in to think outside the box.
Eureka Moment: Why Replace When You Can Upgrade?
Sometimes the best innovations are the simplest. While brainstorming solutions, My team and I kept coming back to a fundamental question: what if we could give these existing trucks the benefits of stainless steel without the stainless steel price tag?
The answer came in the form of SS 304 cladding—essentially giving the vulnerable parts of these trucks a suit of armour. This marine-grade stainless steel is renowned for its resistance to chemical attack and has been used in everything from food processing equipment to surgical instruments.

Before

After
The Makeover Process: How We Did It
Transforming these trucks wasn’t as simple as just slapping on some stainless steel sheets. We developed a precise 5-step process:
- The Damage Assessment: We examined each truck to map exactly where chemical exposure was occurring
- Custom Cutting: Using precision equipment, we fabricated SS 304 sheets that would perfectly cover vulnerable areas
- The Rolling Upgrade: We worked on trucks one by one to avoid disrupting operations
- Trial by Chemical: Each upgraded truck was tested in the harshest environments of the facility
- Knowledge Transfer: We trained the maintenance team on how to care for their newly upgraded fleet
The beauty of this approach was that it could be completed at about one-third the cost of new stainless steel trucks.
The lesson here is about the engineering mindset that asks: how can we adapt what we have instead of replacing it? In a world obsessed with the new, sometimes the most innovative solution is giving existing resources a strategic upgrade.
This approach extends beyond material handling equipment. At Vidhaatri Technologies, we apply this same philosophy to all our vertical transport and material handling solutions. Before recommending replacement, we always ask if modification might deliver the same benefits at a fraction of the cost. In your own operations, consider where this mindset might apply. Are there assets you are considering replacing that might benefit from strategic upgrades instead? The savings could be substantial.