Volkswagen India, the European Automaker, has stepped up to provide extended service support to the affected customers due to the the aftermath of heavy rains and flooding in Tamil Nadu earlier this December. The initiative, effective from December 22, encompasses a range of services aimed at assisting car owners impacted by the floods, including Roadside Assistance, special benefits on parts, labor costs, and car care treatment.
The extended service support by Volkswagen India is applicable across various regions, including the cities of Chennai, Tirunelveli, and Tuticorin. As part of this initiative, Volkswagen India has extended the warranty and extended warranty coverage for vehicles affected by the floods in these locations until January 31, 2024, as mentioned in an official statement released by the company.
Customers, whether opting for insurance or cash claims, can avail themselves of the benefits provided through the extended service support. Collaborating with insurance companies, Volkswagen India is committed to ensuring the swift settlement of claims, streamlining the process for affected customers and providing them with necessary assistance during these challenging times.
For direct assistance, affected customers can reach out to Volkswagen Roadside Assistance using the toll-free numbers 1800 102 1155 or 1800 419 1155. To further enhance customer support, Volkswagen India is implementing special measures across its dealer networks in Chennai, Tirunelveli, and Tuticorin. The objective is to ensure a prompt and quality service offering to its customers, addressing their needs and concerns in the aftermath of the natural calamity.
