With its digital customer self-service solutions, NORD DRIVESYSTEMS provides its customers with practical and fast support in their daily work. One example is the NORD Shop which is now available in 15 markets. With the NORD Shop, customers can now access these products and services with just a few clicks, from the comfort of their own device.
NORD DRIVESYSTEMS, a leading global full-service provider of drive technology with approximately 4,700 employees, has recently launched a new digital customer self-service solution, the NORD Shop. This platform enables customers to easily identify and order spare parts online, providing a convenient and efficient shopping experience. In addition to standard drives, NORD also offers application-specific concepts and solutions for special requirements, such as energy-saving drives and explosion-protected systems.
The NORD Shop is designed to streamline the purchasing process, saving customers time and effort. As a result, NORD aims to enhance customer satisfaction and strengthen their position as a leading provider in the industry. In the 2021 financial year, NORD achieved annual sales of 870 million Euros, highlighting its success and continued growth in the market.
NORD Shop: Digital customer self-service solutions
NORD DRIVESYSTEMS is one of the world’s leading complete suppliers of electrical, mechanical and electronic drive technology. With its comprehensive TCO approach, high level of application and development expertise, long-term experience and wide range of modular products, the globally active drive specialist implements the optimal solution for almost every application case. Strict customer orientation is therefore essential. Digital self-service solutions such as the NORD Shop provide fast and easy support and facilitate cooperative activities.
The NORD shop provides information about availability, expected delivery time, and pricing with just one click. Orders placed before noon will be sent out on the same day, and express delivery options are available too. Currently, the NORD Shop is accessible in 15 different markets. The company is constantly improving its self-service solutions to better serve its customers. From 14 February to 13 May 2023, NORD DRIVESYSTEMS grants a discount of 5% on online shop orders. This offer is valid in Denmark, Switzerland, Spain, Austria, Poland, the Netherlands and Germany. Drive electronics products and accessories are excluded from this offer.