HCL Technologies announced a strategic collaboration with ServiceNow, an American software company, to deliver cutting-edge Gen-AI-driven solutions aimed at enhancing operational efficiency and reducing costs for businesses.
HCL Technologies (HCLTech) is a leading global IT services company that helps enterprises reimagine their business for the digital age. With a focus on innovation and sustainability, the company offers a wide range of services, including digital transformation, cloud computing, cybersecurity, and IT infrastructure management.
ServiceNow is a cloud computing company that specializes in digital workflow solutions. Its platform helps organizations automate and streamline their business processes, enabling greater efficiency and agility. ServiceNow’s offerings include IT service management, human resources, customer service, and security operations.
According to a statement from HCL Technologies, the partnership will enable the company to provide a comprehensive range of services, including consulting, design, implementation, and managed services, leveraging ServiceNow’s complete suite of products. The collaboration is expected to empower enterprises to achieve significant cost savings while improving efficiency and productivity across various departments.
Bill McDermott, Chairman and CEO of ServiceNow, expressed his excitement about the partnership, stating that HCL Technologies brings a wealth of expertise in ServiceNow solutions to the table. He also highlighted the opportunity to co-create industry specific GenAI solutions that will drive transformative experiences for customers and fuel their growth.
As part of the collaboration, HCL Technologies and ServiceNow will establish a dedicated ServiceNow business unit and ‘Fluid NOW’ centers of excellence in key locations such as London, New York, and Noida. These centers will serve as hubs for enterprises to explore and adopt the latest GenAI solutions, further enhancing their operational capabilities and driving innovation.
