Cyient Limited, a global provider of intelligent engineering solutions, has entered into a strategic partnership with Zinier, a leading developer of AI-driven Field Service Management (FSM) software. The collaboration is aimed at delivering rapid and scalable digital transformation for field operations across asset-heavy sectors.
This alliance blends Zinier’s flexible, no-code FSM platform—engineered for smart scheduling, mobile-centric field execution, predictive maintenance, and fast workflow configuration—with Cyient’s decades of experience in system integration, GIS, ERP, EAM, and IoT-based solutions. The combined strengths are set to drive quicker implementation and enhance the operational efficiency of clients.
Targeting industries such as telecom, utilities, and energy, the partnership is designed to boost field productivity, streamline workflows, and shorten time-to-value for customers undertaking digital transformation initiatives. Prateek Chakravarty, CEO of Zinier, commented, “Our global expansion relies heavily on key alliances. With Cyient’s regional knowledge and deep experience in asset-intensive sectors, we can now offer more efficient deployments and tangible business results—especially in growing markets like EMEA and APAC.” The partnership offers end-to-end FSM modernization services—from process redesign and data preparation to full deployment, system integration, and ongoing support.
“Zinier’s AI-powered FSM platform perfectly complements our mission to deliver measurable digital impact,” said Prabhakar Shetty, Senior Vice President & Head of Utilities & Geospatial Business at Cyient. “Together, we’re enabling organizations to build agile, intelligent, and future-ready field service systems that can grow with changing market needs.” This collaboration is expected to fast-track transformation efforts across critical infrastructure industries, helping clients achieve new levels of efficiency, visibility, and service quality.
Zinier offers a ready-to-deploy FSM platform with enterprise-grade modules for managing field assets, customer interactions, and mobile teams. Its unique low-code/no-code environment allows businesses to fully customize their solutions. With clients like Virgin Media O2, Vodafone, and Naturgy, Zinier is recognized for combining fast deployment with unmatched adaptability.
Founded in 1991 and listed on the NSE as CYIENT, the company serves more than 300 global clients—30% of whom are among the world’s top 100 innovators. Cyient delivers smart engineering solutions across products, plants, and networks, while championing inclusive growth, social responsibility, and environmental sustainability.
