Siemens has been named the recipient of Frost & Sullivan’s 2025 Company of the Year Award in the smart water meter data management (MDM) sector, recognizing the company’s leadership in digital innovation, operational efficiency, and customer impact across the Europe, Middle East, and Africa (EMEA) region. Siemens has been honored for its ability to deliver cutting-edge, scalable, and vendor-neutral MDM solutions, helping utilities optimize operations, engage customers, and contribute to long-term sustainability goals.
The prestigious recognition underscores Siemens’ strategic role in transforming MDM from a traditional back-office tool to a vital enabler of data-driven water management. Fredrick Royan, Vice President of Research at Frost & Sullivan, noted, “Siemens has redefined the role of MDM platforms with Gridscale X Meter Data Management, combining high-frequency data capture, AI-powered insights, and flexible deployment options to set a new industry standard for utility digitalization.”
Siemens excels in both visionary innovation and customer impact, two core criteria used by Frost & Sullivan in evaluating companies. Siemens demonstrated its ability to adapt innovative smart water solutions to real-world utility challenges while executing them at scale, creating tangible benefits for customers.
Siemens has been at the forefront of digital transformation in the water sector. The company’s investment in cloud-based infrastructure, machine learning for anomaly detection, and strong cybersecurity measures has empowered utilities across the EMEA region to scale next-generation MDM solutions effectively. Gridscale X, formerly known as EnergyIP® MDM, serves as the central platform for real-time data processing, billing accuracy, and improved customer engagement, helping utilities increase operational efficiency and reduce losses.
Siemens has also revolutionized the customer experience through its platform’s innovative features. The Gridscale X platform enables advanced capabilities such as non-revenue water analysis, low-flow detection, and integrated customer portals, transforming raw meter data into actionable insights. These innovations help utilities streamline operations and provide greater transparency for consumers.
In addition, Siemens offers flexible deployment options—ranging from on-premises to cloud-based SaaS—ensuring the platform meets diverse operational needs while simplifying IT complexity. Utilities using Siemens’ MDM system have achieved 99.9% data accuracy and reduced daily task completion times by 85%, improving both operational performance and customer satisfaction.
Frost & Sullivan commended Siemens for its competitive strategy, execution excellence, and market responsiveness. The company’s deep industry expertise, multi-commodity integration, and comprehensive customer support model are helping utilities modernize infrastructure, minimize losses, and enhance consumer transparency. These efforts have solidified Siemens’ position as a leader in the smart water MDM market.
The Company of the Year Award is presented annually by Frost & Sullivan to companies that have shown exceptional strategy development and implementation, resulting in measurable improvements in market share, customer satisfaction, and competitive positioning. The award highlights companies that are reshaping their industries through innovation and sustained growth.
For over six decades, Frost & Sullivan has been a trusted advisor to investors, corporate leaders, and governments, helping them navigate economic changes, identify emerging technologies and megatrends, and uncover new business opportunities. Their comprehensive research and analysis empower organizations to achieve growth and success in a constantly evolving global marketplace.
