Universal Robots, a leading manufacturer of collaborative robots (cobots), has launched a new service and repair center in India, further strengthening its commitment to providing exceptional customer support in the region. Located in Bengaluru, the new facility will serve as a central hub for Universal Robots’ service and repair operations in India. The center will provide a range of services, including repair and maintenance of cobots, technical support, and training programs for customers and partners.
According to Pradeep David, General Manager of Universal Robots’ India office, “The launch of our new service and repair center in India demonstrates our commitment to providing world-class support to our customers in the region. Our goal is to ensure that our customers can maximize the productivity and efficiency of their cobots, while minimizing downtime and costs.”
The new facility is equipped with state-of-the-art equipment and staffed by experienced engineers and technicians who have undergone extensive training in cobot repair and maintenance. The center will also provide a range of value-added services, including on-site support, preventive maintenance, and cobot upgrades.
Universal Robots’ cobots are widely used in India across various industries, including automotive, aerospace, healthcare, and education. The company’s cobots are known for their ease of use, flexibility, and affordability, making them an ideal choice for businesses of all sizes.
The launch of the new service and repair center in India is part of Universal Robots’ global strategy to expand its support infrastructure and provide customers with faster and more efficient service. The company has a strong presence in India, with a network of authorized distributors and system integrators across the country.
Universal Robots (UR) is a leading Danish manufacturer specializing in collaborative robots, or “cobots,” which are designed to work safely alongside humans in various industries. Founded in 2005, the company revolutionized industrial automation by creating lightweight, flexible, and user-friendly robotic arms.
These cobots are widely used in tasks like assembly, packaging, quality inspection, and machine tending, making automation accessible to small and medium-sized enterprises (SMEs). Universal Robots’ commitment to innovation is reflected in their versatile product lineup, including models such as the UR3e, UR5e, and UR10e, each tailored to different payloads and reach requirements. With a strong focus on ease of use, programming their cobots often requires minimal training, enabling businesses to enhance productivity and efficiency while reducing costs.
