Coforge Limited and Newgen Software have expanded their partnership to provide innovative insurance lifecycle management solutions in Customer Communications Management (CCM) and Document and Content Management (DCM) on a low-code platform. This collaboration aims to usher in a new era of agility, customer-centricity, and operational efficiency for Life and Annuity (L&A) and Property and casualty (P&C) insurers across the US, UK, EMEA, and ANZ markets.
Newgen offers a comprehensive suite of advanced solutions, including the Insurance claims workbench, policy binding solutions, and newgen-duck creek, guidewire surround proposition. Coforge, on the other hand, brings industry knowledge and a strong track record of delivering digital transformation solutions to global insurance organizations.
Rajeev Batra, Executive Vice President, and Global Head of Insurance at Coforge, emphasized the transformative impact of this collaboration on critical aspects of the insurance lifecycle, such as policy underwriting, administration, and servicing. By harnessing the power of Gen AI and leveraging Newgen’s CCM and DCM capabilities, combined with Coforge’s solution capabilities, insurers can enhance policy issuance efficiency, expedite underwriting decision-making, and provide superior policy administration and servicing experiences to their customers.
Rajvinder Singh Kohli, SVP, Sales, Newgen Software, expressed enthusiasm about the partnership, highlighting the joint effort to enable organizations globally to achieve automation at scale and speed. The collaboration aims to deliver transformational outcomes for enterprises, enabling operational excellence, improved customer experiences, and continuous innovation.
Coforge is a global digital services and solutions provider with a presence in 21 countries and 26 delivery centers across nine countries. It leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients.
Newgen Software is a leading provider of a unified digital transformation platform equipped with native process automation, content services, communication management, and AI/ML capabilities.
This partnership between Coforge and Newgen signifies a significant step toward revolutionizing the insurance industry by enhancing efficiency, customer-centricity, and innovation in insurance lifecycle management.
